Version 1.0 · Effective August 11, 2026
What we send you
Order confirmation, order status updates, shipping notifications, refund confirmations, renewal notices, invoices, and account emails such as password resets.
What those emails contain
The name of the treatment you ordered, its dose and quantity, the amount you paid, your billing and shipping address, and the date of birth and birth sex you gave us at checkout.
Why we send it this way
This is your own health information and you are entitled to receive it. Federal privacy rules permit us to email it to you without encryption, provided we tell you first that email is not secure — which is what this page does.
Email is not a secure channel
Email travels between mail providers and is stored on servers we do not control. Anyone who can open your inbox can read these messages. That includes a shared family account, an employer-run work address, a device someone else can unlock, and any address your mail forwards to.
We recommend using a personal email address that only you can access, and protecting that account with a strong password and two-factor authentication.
If you would rather we left the details out
Call (310) 254-9462, Monday to Friday, 9:00 AM to 5:00 PM PST, or email info@happycaremeds.com. We will remove the treatment details from your emails and send you a notice to sign in to your account instead. This does not affect your treatment, your order, or your plan in any way.
Clinical questions
If you would like a reply about a clinical or prescription question sent securely rather than by ordinary email, ask us and we will send it through our encrypted portal.
Marketing email is separate
This policy covers emails about your orders and account. Promotional email is handled separately, and you can unsubscribe from it at any time without affecting your order emails.
Questions
Happy Care Meds
113 N San Vicente Boulevard, Beverly Hills, CA 90211
(310) 254-9462 · info@happycaremeds.com