Contact
Talk to a real person.
No ticket numbers, no bots. Send us a note or pick up the phone and someone on our care team will get back to you.
Monday to Friday, 9:00 AM to 5:00 PM PST
Who you're writing to
There's a real practice behind this form.
Happy Care Meds isn't a storefront that disappears after checkout. Your message reaches a care team that works alongside licensed providers, before you order and long after your first delivery arrives.
Dr. Babak Rostami, MDMedical Director · Licensed in California · License #A99776
After you hit send
What happens next
No black box. Here's exactly how your message gets handled.
Message received
Your note lands with our care team straight away, along with the topic you picked.
A member of the team reads it
During our hours, that is usually within minutes.
You get a real answer
We reply to the email you gave us. If it's clinical, we'll put you in front of a licensed provider rather than guessing.
Before you write
Questions we get most
Nine times out of ten, the answer's already here.
Yes. Everything we ship is prescription only. You'll complete a consultation and a provider licensed in your state reviews it before anything is prescribed or filled.
Your prescription is filled by a compounding pharmacy based in the United States. Nothing is shipped from overseas, and nothing arrives without a provider's prescription behind it.
Yes, and we'd rather you did if you're unsure. Call (310) 254-9462 during business hours or send the form above. You don't need an account or an order to ask us something.
Your message goes to our care team and nowhere else. We don't sell your information and we don't add contact form submissions to marketing lists.
Use the form above or call us. Have the email address you ordered with handy and we can pull it up faster.
From our team
Worth reading first
Plain-English answers to the things people ask us on the phone.
Ready when you are.
Find the treatment that fits, or talk it through with us first. Either way works.