Last updated: September 4, 2026
Who we are
Happy Care Meds is a website operated by Sage Meds, LLC. We connect people with licensed healthcare providers and with state-licensed pharmacies. We do not practice medicine, and we do not dispense or ship medication.
Happy Care Meds is not a covered entity
Under the Health Insurance Portability and Accountability Act (HIPAA), certain organizations are "covered entities" with direct obligations to protect health information. These include healthcare providers, health plans, and pharmacies.
Sage Meds, LLC is not a covered entity. We are a business associate of the covered entities we work with, and we are bound by Business Associate Agreements with each of them.
Who holds your protected health information
Your intake answers, medical history, and prescription information are protected health information (PHI). That information goes to:
The medical group and your provider. Consultations are arranged through the Qualiphy platform, which connects you with a licensed medical group and the providers who review your intake and decide whether treatment is appropriate.
The medical group and its providers maintain a Notice of Privacy Practices. It is presented to you during the consultation process, and it describes how your medical information is used and disclosed. It also explains your rights, including your right to see your records, ask for corrections, and ask who your information has been shared with.
Qualiphy operates the platform and states in its own privacy policy that it is not a covered entity under HIPAA, and that it may act as a business associate of the medical group or the pharmacy. Its policy is at: https://qualiphy.me/terms-of-service-cookies-privacy-policy/
The dispensing pharmacy. If a provider writes a prescription, it is filled by a state-licensed 503A compounding pharmacy. The pharmacy receives your prescription through the care relationship described above and handles it under the same privacy obligations, covered by agreements between the parties involved.
If you want your records. Email us at support@happycaremeds.com and we will route your request to the medical group or pharmacy that holds them. We do not hold your medical records ourselves, but we can put you in touch with the organization that does.
What we handle, and under what terms
Where we handle PHI in the course of supporting your order, we do so as a business associate under a signed Business Associate Agreement. We use that information only to provide the service and only as those agreements permit.
We hold Business Associate Agreements with Qualiphy and with Ours Privacy, the vendor that handles our website analytics and consent management.
Information the website collects that is not PHI
Some information you give us never enters the clinical system and is not protected health information:
- Your name, email address, and phone number when you submit our contact form
- Your answers to the questionnaire on our website, including which treatment area you are interested in and what you find difficult about finding treatment
Other questionnaire answers, such as your state, sex assigned at birth, date of birth, and the health checklist, stay in your browser. If you go on to check out, your state, sex assigned at birth, and date of birth are carried into the provider intake described above. The health checklist answers are never sent to us.
This information is kept separate from the clinical systems described above. It runs on standard web infrastructure and email services that are not covered by Business Associate Agreements. We use it to respond to you and, where you have agreed, to send you information about our services.
If you would prefer not to give us this information, you can reach us by phone instead. Nothing on the questionnaire is required in order to speak with a provider.
Questions
If you have a question about how your health information is handled, contact us at support@happycaremeds.com or 310-710-4666.
For questions about how the provider or the pharmacy handles your records, email us and we will put you in touch with them.
Changes to this notice
We will update this page when our vendors or arrangements change, and we will change the date at the top.